Decide who owns the check
Reference checking should be an explicit part of the hiring plan rather than an assumption between the practice and recruiter. Identify who will obtain the appropriate candidate authorization, contact references, document conversations and review the information. Agree which checks are included in the recruiting engagement and which remain with the employer. This planning guide does not prescribe a legal process. Your practice should use its approved procedures and appropriate professional advice for the actual checks it undertakes.
Choose questions from the job requirements
Prepare questions about work the reference had a reasonable opportunity to observe. Depending on the role, useful subjects may include collaboration, communication, reliability in the agreed schedule, mentoring or leadership responsibilities. Ask for relevant examples rather than broad endorsements. For a medical director appointment, distinguish experience as a colleague from direct observation of leadership. A reference may be able to address some criteria and not others. Record that limitation instead of treating every unanswered question as negative evidence.
Keep facts and interpretation separate
Document the reference’s relationship to the candidate, the context of the observations and the substance of relevant answers. Avoid turning a brief comment into a broader conclusion than it supports. If information conflicts with the candidate’s account or other evidence, use the employer’s approved process to clarify the difference. Keep the discussion focused on the role. Do not seek unrelated personal information or assume that a recruiter’s introduction removes the need for careful handling of the information received.
Use references as one part of the decision
Reference information complements interviews, verified qualifications and other agreed evidence. It should not substitute for defining the responsibilities of the Chicago-area vacancy or assessing the support a candidate will need. Identify unresolved questions before an offer is finalized under your practice’s normal process. Business Executive Group can discuss reference-check responsibilities when scoping a search. An employer inquiry does not mean that checks have already been completed, and this website does not certify an individual candidate’s suitability.
For the wider engagement, review our veterinary recruiting services and the employer search process.